Reference

Read 88 resmi Terms & Conditions First

88 resmi Terms & Conditions set out how your account, phone verification, wallet activity and lobby access work before you open an account.

Account access rulesWallet handlingPolicy change noticesSupport request path

Explore Our Lobby Read FAQ

Check Access Rules Before Opening

88 resmi Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions explain who may open an account, which details must be accurate, and how we confirm a phone number before account access. Availability depends on local law, and we may ask you to complete an account step when a security or eligibility check

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requires it. The policy also explains how wallet instructions relate to DANA, OVO, GoPay, QRIS, bank transfer and virtual account records. A payment name or receipt must match the account details we request, and an unclear status should be sent through the support path rather than
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repeated. If we change a clause, we publish the revised wording on this page and identify the effective date. Reading the current version before using the lobby helps you understand how account access, payment records and policy notices connect.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP ROUTES

Contact Us About Terms Questions

A clear support route helps when a Terms & Conditions question affects your account or wallet status.

DATA AND SECURITY

Understand How We Apply These Terms

The policy covers more than account access: it also describes how we handle records created when you sign in, use the mobile browser or send a payment question.

Account details

We use the account details you submit to identify your account, complete phone verification and connect a support request to the right record. The Terms & Conditions require those details to remain accurate.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt may be checked against the account activity it describes. This helps us handle status questions under the payment clauses.

Cookies

Cookies and similar browser storage can keep your session and policy preferences working across the mobile lobby. The terms explain that clearing browser data may require you to sign in again.

Account security

Keep your sign-in details private and contact us through account help if access looks unfamiliar. We may pause a request while confirming ownership, as described in the security provisions.

Record retention

We retain account, payment and support records for the period needed to operate the service, resolve disputes and meet applicable legal duties. The current policy explains how those records are handled.

Change requests

To request a correction, deletion or clarification about your personal details, contact support from the account path and describe the requested change. We may ask for verification before acting.

Find Answers About Your Terms

These Terms & Conditions answers cover the questions we expect before an account is opened or a wallet status is checked. If your situation is not listed, send the exact clause or account step through support and we will route it to the right team.

They cover account opening, phone verification, lobby access, payment records, security checks, policy updates, data handling and support requests. Access depends on local law, so read the current wording before opening an account.

Access is available where local law permits. Our Terms & Conditions explain that your location, eligibility and account details may affect access, and phone verification can be required before you enter the lobby.

Keep the receipt and status shown in your account, then contact support through the cashier-side help path. The Terms & Conditions explain how we match DANA, QRIS and other payment records to your account.

Yes, the policy applies when you use the mobile browser path as well as a desktop browser. Clearing cookies may end your session, so you might need to sign in and complete phone verification again.

We publish revised wording on this page and identify when it takes effect. Check this page before using your account after a notice, especially if you are moving between the lobby and wallet status screens.

Send the request through account support and state which detail needs correction, deletion or clarification. We may verify account ownership first, then handle the request under the data provisions in the Terms & Conditions.

Use the support route after signing in and include the clause, account step and any related payment receipt. For a GoPay, OVO or bank transfer question, add the status shown beside the transaction.

Read 88 resmi Terms & Conditions First

Contact Us About Terms Questions

Understand How We Apply These Terms

Account details

Payment records

Cookies

Account security

Record retention

Change requests

Find Answers About Your Terms

01 What do 88 resmi Terms & Conditions cover?

02 Can I access the account from Indonesia?

03 What happens if my DANA or QRIS payment is unclear?

04 Do the terms apply on a mobile browser?

05 How will I know when Terms & Conditions change?

06 How can I request a change to my account data?

07 Who should I contact about a disputed policy action?

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