Reference

88 resmi Privacy Policy For Your Account

Our Privacy Policy explains how we collect, use and protect the details connected with your 88 resmi account, including login records and wallet activity.

Account data explainedWallet records coveredAccess depends on local lawContact path included

Explore Our Lobby Read FAQ

Open The Privacy Policy Before Account Setup

88 resmi Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy applies when you create an account, sign in, contact support or use a payment route connected with the lobby. We may process your name, phone number, verification details, device signals, login time and transaction references so we can connect activity to the correct

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account and investigate a disputed status. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records can show a reference, amount, status or timestamp; we do not need your wallet password to check a payment. We use these records for account administration, fraud checks, support replies
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and legal duties where local law permits. If eligibility or access is discussed, it depends on local law. You can ask us what information is held about you, request a correction, or ask a question about retention through the support path below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT THE TEAM

Check Privacy Questions Through Support Chat

A direct support route helps when your Privacy Policy question concerns a login, wallet reference or account record.

DATA HANDLING

Explore How We Handle Account Records

We keep the Privacy Policy practical by tying each data use to an account action you can recognise.

Collected details

We may receive your name, phone number, account credentials, verification result, device type, IP-related session detail and support messages. We collect these details when you create, use or ask us to service an account.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account check can leave a reference, amount, status and time. These records help match a payment event to your account without storing a wallet password.

Cookies and sessions

Cookies and similar session tools can remember sign-in state, maintain page security and help us understand an account session. You can manage browser cookie controls, although some account functions may then need another sign-in.

Account protection

We use phone verification, sign-in records and device signals to reduce unauthorised account access. Never share your password or verification code; if a session seems unfamiliar, contact us through support chat.

Retention period

We retain account, payment and support records only for the period needed for account service, dispute checks, security work or legal duties. When a record is no longer needed, our handling follows our deletion process.

Your requests

You can ask what personal details we hold, request a correction, ask about deletion where applicable, or question a data use. We may verify account ownership before making a change or sharing account details.

Browse Answers About Privacy Policy

These Privacy Policy answers focus on the account questions Indonesian customers usually ask before registration. They explain payment references, cookies, phone verification, access requests and the contact route, while any access or eligibility question depends on local law. If your situation is different, send the relevant account detail through support chat without sharing secret credentials.

It covers account details, phone verification, login and device records, cookies, support messages, payment references and retention. It also explains how to ask for access, correction or another permitted account-data request.

No. A DANA or QRIS check may create a reference, amount, status and timestamp for account matching, but you should never send us a wallet password, PIN or one-time verification code.

Open support chat from your account area and ask for a data-access request. Include your registered phone number or email, then complete any ownership check needed before we release account details.

Yes, contact support chat with the detail that needs correction and the reason it is inaccurate. We may verify your account first, then update the record where the request is valid and permitted.

Cookies can maintain a sign-in session, while device and session signals help identify unusual access. These records support account protection and page operation; browser controls can remove cookies but may require another login.

We keep records for account service, payment matching, dispute checks, security work or legal duties for as long as needed. Retention can differ by record type, and support can explain a specific request.

Yes, the policy applies to account activity on a phone or computer, including a session from Bandung. Access and eligibility depend on local law, and phone verification may be required before account access.

88 resmi Privacy Policy For Your Account

Check Privacy Questions Through Support Chat

Explore How We Handle Account Records

Collected details

Payment records

Cookies and sessions

Account protection

Retention period

Your requests

Browse Answers About Privacy Policy

01 What does the 88 resmi Privacy Policy cover?

02 Does the Privacy Policy store my DANA or QRIS password?

03 How can I request my personal data from 88 resmi?

04 Can I correct details covered by this Privacy Policy?

05 Why does 88 resmi use cookies and device records?

06 How long are account and payment records retained?

07 Does the Privacy Policy apply when I use a phone in Indonesia?

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